Susan Banks

In my view, what's different about CHANGE compared with other firms is that we are actively encouraged to look at the way we do things and ask, is there a more innovative way to help our clients? We don't just do something because that's the way other accountants deliver their services. We do things because it will be better for our clients and their businesses.As cutting edge as you'll get from accountants!

What I love about my role is being trusted by our clients. There is no better position to come from when advising and proactively assisting clients.

Outside of office hours I enjoy spending time with my family! Our girl is 12. She makes a mean chocolate brownie and never stops singing. Our boy is 8 and is a paper plane master. Great ages, they are learning to be independent but are still happy to be seen with you! Some of our best holidays have been spent camping with family and friends or staying at the lake house and we can't wait to go back to Queenstown, NZ.

Something most people don't know about me is I'm a mad Broncos fan. I love my boys! I'll never forget their first ARL match in 1988 against Manly at Lang Park - to finally have a Brisbane team in the national comp was fantastic. And then back to back premierships 92/93, so sweet. Again back to back premiers 97/98 and then 2000 and 2006. Such wonderful times! (Does remembering that far back actually show my age??)